Howard did a wonderful job on our plumbing! He was thorough and explained exactly what the problem was and what the solution was. If we have plumbing problems again we are definitely going to use A to Z again.
Jason, we were contacted by Roni @ 5:02 that day letting us know not to come to your home due to you and your family were getting ready to sit down and eat dinner and that you were contacting someone else for service. Also, a text and email was sent at 6:08 letting us know you wanted to cancel this. We had you on our schedule for the last appointment of the day which is an arrival window, typically, between 3 and 5. We apologize that we were not there by 5 pm due to unforeseen issues at another customers home that we were taking care of. We would never come to your home and leave the job unfinished and we don't do that to any other of our customers. We always make sure to serve our customers even if that means coming out after the normal 5 o'clock closing of the office, especially since you were already scheduled. If you like to contact our office to discuss this please do, 330-652-0511